OpenAI Launches 'Businesses in ChatGPT' So Companies Can Manage Their Own Info

At a glance

OpenAI has launched a beta of 'Businesses in ChatGPT,' which lets companies add their own profiles and product details to ChatGPT. It is available to qualified businesses in regions where ChatGPT is offered, including Korea.

Key points

1. 1

   Companies can edit their profiles in the Business Hub, and sellers can connect product feeds with prices and stock.

2. 2

   When answering product questions, ChatGPT refers to the information companies provide, but its recommendations and comparisons are made separately.

3. 3

   Companies can see aggregated stats such as how often they are mentioned in ChatGPT and website clicks, but individual conversations are not shared.

4. 4

   In the US, online businesses can build a 'Business Agent' that answers questions using their own information.

Why it matters

As more people shop through ChatGPT, the information companies give the AI can shape what consumers choose.

Also reported by

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• The DecoderOpenAI turns ChatGPT into a business directory with AI agents that handle customer questions
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