Why AI-Ready Workers Still Skip AI Products

At a glance

Superhuman surveyed knowledge workers on two things: how ready they are to use AI and how interested they are in an AI-focused work suite. The two did not always move together. So the reasons people hesitate differ from person to person.

Key points

1. 1

   About a quarter of people were interested in the product but not yet ready to use AI.

2. 2

   14% were ready to use AI but showed little interest in the product.

3. 3

   The first group needs an easy way to start, while the second needs a clear reason to choose this product.

4. 4

   Familiar tasks that are easy to check, such as proofreading, were seen as a good way to try a product first.

Why it matters

Companies that build AI products need to know why people hesitate so they can pick the right fix.