Devin Oncall launches to investigate and fix production incidents

At a glance

Devin made Devin Oncall, a tool that helps handle service outages, generally available. It investigates alerts and bug reports on its own to find root causes and helps teams diagnose and resolve problems in live services.

Key points

1. 1

   On SREGym, a benchmark built from real incidents, it achieved a 100% success rate with the fastest time to mitigation.

2. 2

   At Reducto, it caught warning signs and opened an incident before the company's own alerts fired, greatly reducing the impact.

3. 3

   At AngelList, it found the right root cause 3.5 times more often than the in-house tool and handled half of incidents end to end.

4. 4

   Some of the world's biggest companies now rely on it for thousands of live alerts each day.

Why it matters

Incident response eats up engineers' time, and letting AI take the first pass frees them to focus more on building products.