Workflow
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A job split into several steps and linked so it flows in a set order.
Overview
Work has an order. When an order comes in, you check stock, take payment, and send a delivery notice. A workflow is that order set up in advance so a program runs the steps one after another. If you give some of the steps to an AI, you can add judgments such as sorting or summarizing text.
People often compare it with an agent. A workflow follows a path a person laid out, so results are steady and cheap. An agent chooses its own path, so it is strong on jobs it has never seen, but its results can vary. Real services often mix the two.
An everyday example
It is like a factory conveyor belt, where items pass through several workstations in a set order. An agent is closer to a skilled worker who moves around and does the job without a belt.
Why it matters
A workflow is the first thing a company builds when it puts AI to work. Most news that a company "automated work with AI" is really about a flow of steps linked like this.